Privacy Policy
petron88

Introduction and Scope of Policy

This Privacy Policy is issued by petron88, an online betting platform operating under international licensing. This Policy applies to all players who register an account, browse the petron88 website, or use any of the services we provide including slots, live casino, sports betting and 4D lottery.

By registering an account or using petron88 services, you are considered to have read, understood and agreed to how we handle your personal information as stated in this document. If you do not agree with any part of this Privacy Policy, please contact our support team before continuing to use the platform.

This Policy is written in Bahasa Melayu as the primary language and accompanied by an English translation. Should there be any conflict in meaning between the two versions, the Bahasa Melayu version shall prevail.

Information We Collect

petron88 collects your personal information in several circumstances. This information is divided into two main categories:

Information you provide directly:

• Full name as shown on your identity card (MyKad) or passport
• Date of birth for age verification of 21 years and above
• Active email address for account communications
• Mobile phone number for two-factor verification
• Payment method information including Touch 'n Go eWallet details, DuitNow account number, or FPX information
• Identity verification documents such as a copy of your MyKad or other supporting documents when required

Information collected automatically:

• IP address and general location data
• Device type, operating system and web browser used
• Login session data including time and duration
• Records of game activity and transaction history on the platform
• Cookies and similar tracking technologies to improve the user experience

Purpose of Using Information

The personal information we collect is used solely for legitimate purposes related to the operation of the petron88 platform, including:

• Registration and management of player accounts
• Identity verification to comply with anti-money laundering (AML) and know your customer (KYC) requirements
• Processing deposits using Touch 'n Go eWallet, DuitNow, FPX and cryptocurrencies (USDT, BTC, ETH)
• Processing withdrawals within 10 to 45 minutes after verification is complete
• Providing access to bonuses, including a 100% welcome bonus of up to RM1,500
• Customer support via live chat and email in Bahasa Melayu and English
• Sending service-related information such as account updates and transaction notifications
• Ensuring compliance with the international licensing terms we hold
• Detecting and preventing fraud, account misuse or activities that violate the Terms & Conditions
• Platform improvement based on aggregated and anonymised usage data analysis

Disclosure of Information to Third Parties

petron88 does not sell or rent players' personal information to any third party for marketing or commercial purposes. However, there are limited circumstances where your information may be shared, namely:

• Service providers: Companies that help us operate the platform such as payment gateways, gaming technology providers and identity verification services. They are bound by strict confidentiality agreements.
• Licensing bodies: Information required by international licensing authorities to meet compliance and audit requirements.
• Legal requirements: When required by law or court order, petron88 will disclose the necessary information to the relevant authorities.
• Business transfers: In the event of any merger, acquisition or transfer of assets, player information may form part of the transferred assets. Players will be notified in advance.

Use of Cookies and Tracking Technologies

The petron88 website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device when you visit our website.

We use several types of cookies:

• Essential cookies: Required for basic platform functions such as login sessions and account security. These cookies cannot be disabled.
• Performance cookies: Collect information about how you use the website to help us improve our services.
• Functional cookies: Store your preferences such as language and display settings to provide a more personalised experience.

You can control cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the petron88 platform.

Data Security and Storage

The security of your personal information is a priority for petron88. We implement a range of technical and administrative measures to protect your data from unauthorised access, loss, misuse or disclosure.

The security measures we implement include:

• 256-bit SSL encryption for all data transmission between your browser and our servers
• Password storage in hashed form using the latest algorithms
• Role-based access controls for internal staff
• Regular security audits and penetration testing
• 24/7 monitoring systems to detect suspicious activity

Although we take all reasonable measures, no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for maintaining the confidentiality of your petron88 account password.

Personal information is stored for the period necessary to fulfil the purposes stated in this Policy, or as required by applicable law. After that period, data will be securely deleted or anonymised.

Player Rights Regarding Personal Data

As a registered petron88 player, you have the following rights regarding your personal information:

• Right of access: Request a copy of the personal information we hold about you.
• Right of rectification: Request correction of inaccurate or incomplete data.
• Right of erasure: Request deletion of your personal information in certain circumstances, subject to applicable legal and contractual requirements.
• Right to restriction of processing: Request that we limit how we use your data while a dispute is being resolved.
• Right to object: Object to the processing of your data for certain purposes such as direct marketing.
• Right to data portability: Receive your data in a machine-readable format for transfer to another party.

To exercise any of the above rights, please contact the petron88 support team which operates 24/7. We will process your request within a reasonable period, subject to identity verification required to protect your account security.

Cross-Border Data Transfers

As petron88 operates under international licensing, your personal information may be processed or stored on servers located outside Malaysia. These cross-border data transfers are carried out with appropriate safeguards to ensure your information remains secure in accordance with data protection standards equal to or higher than those required under Malaysian law.

We ensure that all third-party service providers that receive your data comply with strict security and privacy policies, and are bound by data processing agreements that enforce adequate protections.

Changes to This Privacy Policy

petron88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service needs. Any material changes will be communicated to registered players via email or in-platform notification at least 14 days before the changes take effect.

Continued use of petron88 services after any changes to this Privacy Policy is considered your acceptance of those changes. We encourage you to revisit this page periodically to ensure you are always aware of how we manage your personal information.

The effective date shown at the top of this document indicates when the latest version of this Privacy Policy came into effect.

Children's Privacy and Age Restrictions

petron88 services are strictly for individuals aged 21 and above. We do not knowingly collect or process personal information from any individual below this age limit.

During the registration process, players are required to confirm that they are 21 years of age or older. If we find that information has been provided by someone who does not meet this age requirement, the account in question will be terminated immediately and all related data will be deleted in accordance with our procedures.